For nearly three years OpenAI has touted ChatGPT as a "revolutionary" (and work-transforming) productivity tool, reports the Washington Post.
But after analyzing 47,000 ChatGPT conversations, the Post found that users "are overwhelmingly turning to the chatbot for advice and companionship, not productivity tasks."
The Post analyzed a collection of thousands of publicly shared ChatGPT conversations from June 2024 to August 2025. While ChatGPT conversations are private by default, the conversations analyzed were made public by users who created shareable links to their chats that were later preserved in the Internet Archive and downloaded by The Post. It is possible that some people didn't know their conversations would become publicly preserved online. This unique data gives us a glimpse into an otherwise black box...
Overall, about 10 percent of the chats appeared to show people talking about their emotions, role-playing, or seeking social interactions with the chatbot. Some users shared highly private and sensitive information with the chatbot, such as information about their family in the course of seeking legal advice. People also sent ChatGPT hundreds of unique email addresses and dozens of phone numbers in the conversations... Lee Rainie, director of the Imagining the Digital Future Center at Elon University, said that it appears ChatGPT "is trained to further or deepen the relationship." In some of the conversations analyzed, the chatbot matched users' viewpoints and created a personalized echo chamber, sometimes endorsing falsehoods and conspiracy theories.
Four of ChatGPT's answers about health problems got a failing score from a chair of medicine at the University of California San, Francisco, the Post points out. But four other answers earned a perfect score.
Read more of this story at Slashdot.
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