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Vue normale

Hackers Stole Flock's Camera Software, Revealing How the Company Tracks Cars and People

17 septembre 2026 à 16:04
"Hackers ripped down a Flock camera above a roadway, made a near-complete copy of the data stored inside it, and shared the files with 404 Media and WIRED," according to an article published on both sites. Though Flock has described its system as protected by on-device encryption, "The hackers were able to copy the camera's storage and recover an encryption key stored on the device, which unlocked videos of thousands of vehicle detections." The hackers shared the material with 404 Media and the transparency nonprofit Distributed Denial of Secrets, which shared the data with WIRED. 404 Media and WIRED then analyzed those files as part of a joint investigation... [T]he joint analysis of the recovered data shows that software running on the device explicitly detects people as well as vehicles, license plates, and bicycles. The camera can produce dozens of images of a single passing vehicle and, according to several weeks of recovered logs, generated more than a million images. Its computer-vision software also sometimes isolated bumper stickers and other graphics, including, in one case, an American flag patch on a motorcyclist's saddlebag... According to our analysis, the camera's logs recorded about 21 days of activity across several periods. During those windows, the device photographed roughly 50,200 vehicles and generated about 1.6 million images. On a typical day, it logged around 3,300 vehicles, with a high of 4,454... The software running on the camera explicitly detects people, something which is typically overlooked in discussions around Flock cameras. When it spots a person, it records where they appear in the image and how confident it is in the detection. It was a collective calling itself stegan0gram that breached the cameras, according to the interview they did with Wired and 404 Media. "Why just destroy them when we can reverse engineer them and find the secrets of those spying on us?"

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220 Million Traveler Records Exposed In Vietnam-Linked APIS Leak

Par : BeauHD
14 septembre 2026 à 02:34
A misconfigured Advance Passenger Information System (APIS) database linked to Vietnam exposed more than 220 million passenger and crew travel records spanning 2017 to 2026, including names, passport numbers, nationalities, flight details, seat assignments, and baggage references. Researchers said the database was reachable through a chain of security mistakes and default credentials. It was later secured after the disclosure, but it's unclear whether the data had already been copied or abused. BleepingComputer reports: Kinryu Labs discovered the Elasticsearch cluster on June 3 while surveying exposed databases as part of research into ransomware activity. The cluster, named 'pax-info', contained 29 indices and roughly 107 GB of data. Its two principal indices held 210,318,069 passenger records and 10,465,631 crew records, for a combined 220,783,700 entries. According to Kinryu Labs, the cluster was hosted in Viettel-assigned IP space in Hanoi. BleepingComputer could not confirm which Vietnamese organization operated the system. The exposed information included passengers' and crew members' names, dates of birth, sex, nationalities, passport or travel-document numbers, document expiration dates, and issuing countries. Associated travel data included flight numbers and dates, airlines, departure, destination and transit airports, seat assignments, baggage references, and scheduled, estimated, and actual flight times, information typically carried by APIS and related airline systems. Sample records reviewed by BleepingComputer included travelers of Korean, Chinese, Canadian, and New Zealand nationality, among others. While the researchers could not provide a complete breakdown by nationality, the data covered numerous international airlines across Asia-Pacific, Europe, and the Middle East. As a result, the exposed records could relate to people from virtually anywhere who visited or transited through Vietnam over the nine-year period. Kinryu Labs expects to publish additional details on its blog later this week.

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Flock Worker Calls Police On Reporter - For Filming Them in Public

13 septembre 2026 à 13:00
"This is what happened when we tried to record Flock installing a new camera on public roads," says Emmy award-winning reporter Brendan Keefe in a new video for InvestigateTV. In an accompanying article, InvestigateTV says their reporter "parked on the public street at a distance, donned a yellow safety vest and a hat emblazoned with the logo of InvestigateTV's Atlanta affiliate where he also works, displayed a press placard on his dashboard and then pulled out a camera to record the installation.... The installer saw him and immediately packed up his equipment and drove away, so Keefe also returned to his car and followed several cars behind, hoping to document the next stop." And then Flock's technician called 911. When asked "What's the address of your emergency" Flock's technician answered "I'm getting followed — harassed, pretty much. Taking videos and pictures!" Flock's worker said they'd been harassed multiple times that day, then stated incorrectly that "I know for a fact" that that was what the reporter wanted to do too. InvestigateTV reports that as a result of the Flock technician's call, "Three police cars ended up in the national investigative reporter's rearview mirror that Wednesday afternoon." Keefe told one of the three police officers who pulled him over, "There is an irony here that they're setting up these cameras that track all of our movements, that follow everywhere we go. But when I try to get video in public of him in public setting up a camera, he's afraid I'm following him?" InvestigateTV also reports that "About 17 minutes after the stop began, the responding officers returned to their vehicles and Keefe was allowed to drive away." But the call that brought three police cars to their reporter "was not the first time this summer someone working for Flock Safety summoned police over a camera. " About 17 minutes after the stop began, the responding officers returned to their vehicles and Keefe was allowed to drive away... [But the stop] was not the first time this summer someone working for Flock Safety summoned police over a camera. On June 5, police in Smyrna, Georgia, responded to a 911 call from a Flock employee after a group of YouTube creators began filming outside the company's distribution center located in the Atlanta suburb... The caller claimed the group filming had "been driving around the perimeter, basically harassing everyone" working at the facility. "Three young white males, probably mid-twenties, I'm not sure if they're armed. And they're carrying filming equipment as well," the caller said. Three times during the call he raised the possibility the people filming might be armed, though, when asked, he told the dispatcher he had not seen any weapons... [One of the protesters later told the caller "I think it's interesting, when you guys have this happen, you call the police and make us get stopped. But then you do it and it's okay?"] No one was charged in the YouTuber group, though the individuals were ordered to leave the premises under an official trespass warning. Keefe's video report ends with one final irony. "Every day on my way to work, I'm captured again by those same new shiny Flock cameras. We tried watching the watchers. Turns outs, it's a lot easier for them to watch us." Flock responded to the report by claiming "We do not object to members of the public or press photographing Flock cameras or personnel in public." But they added that employees working "in the field" must "prioritize their safety" and "may contact law enforcement when they believe they are being threatened, harassed, followed, or otherwise face a safety concern."

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LG Responds to TV Spying Allegations

Par : BeauHD
12 septembre 2026 à 17:00
LG is pushing back against reports that its smart TVs are "spying" on users, saying wake-word detection happens locally and that features such as Automatic Content Recognition, voice recognition, and interest-based ads are optional. But critics note that researchers found TVs keeping logs of ambient conversations, and LG's response "did not address broader concerns about how much data it collects, who it shares it with, the potential for bad actors to exploit its features, or the misleading way in which its privacy options are presented," reports The Verge. Here's an excerpt from LG's statement: Some recent media coverage may have contributed to misconceptions about how LG smart TVs work. As an industry leader, LG believes we have a responsibility to provide customers with clear and accurate information about how our smart TVs operate and the privacy controls available to them. We would like to clarify how our smart TVs operate and explain our approach to user privacy. LG smart TVs do not continuously record or transmit users' conversations. Speech-to-text processing begins only if a user activates a voice interaction through a supported wake-word feature or by pressing the voice (or AI) button on the remote control. Audio used for wake-word detection is processed locally on the TV and, if no wake word is detected, audio is not converted to text, stored, or transmitted. Voice-recognition results and related technical logs may be generated as part of processing a voice command. These records are associated with specific voice interactions and do not indicate continuous recording of conversations occurring outside an active voice recognition session. Speech-recognition results may be used to support voice-related features but are not uploaded later when the TV is offline or when connectivity is restored. Features such as Automatic Content Recognition (ACR), voice recognition, and interest-based advertising are optional. These features are not enabled by default. Users can choose to enable these features and can manage or withdraw consent through TV settings. ACR uses audio fingerprinting technology using the TV's internal audio processor (not a speaker) to identify content and does not collect screenshots, screen recordings, video recordings, voice recordings, or other audio recordings from the TV. Where ACR is available and enabled, ACR-related information may be used for audience segmentation and viewing or audience trend analysis. Interest-based advertising and cross-device advertising require separate user consent through the applicable advertising-related agreements. Protecting user privacy is a fundamental principle in the design and operation of LG products and services. The statement goes on to "provide additional details on how LG smart TV features work, how information may be processed, what choices users have, and how LG continues to strengthen privacy, transparency, and security."

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Latest Apple Watch Can Grab Snippets of Conversation Without Both Speakers' Consent

Par : BeauHD
10 septembre 2026 à 23:00
Apple's new Audio Intelligence features for the Apple Watch Series 12 are drawing privacy concerns because they can process nearby conversations without explicit consent from everyone involved. "Live Rewind lets you instantly see the last 15 seconds of a conversation as text," Apple explains in its technical summary (PDF). "Siri Recap summarizes conversations throughout your day and produces high-level Apple Intelligence-generated notes so you can stay present in the moment and catch up later." The Register reports: The latest Apple Watch comes with Audio Intelligence, a set of AI audio processing capabilities tuned for the company's S11 chip. Its features include: Sound Recognition, Music Recognition with Shazam, Live Rewind, and Siri Recap. [...] With the double-press of the Digital Crown -- as Apple grandly refers to the button on its Watch -- Live Rewind takes in an audio stream from the Watch microphone, processes it in a Secure Exclave on the S11 chip, and routes the data to the user's nearby iPhone, which runs a speech-to-text algorithm on the 15-second audio segment. The resulting text is saved and the audio is discarded. The wearer's Watch emits an audible tone, even in silent mode, to alert those in the vicinity and provides a visual cue for those able to see the face of the device. Nonetheless, bystanders alerted to the recording -- to the extent they recognize the meaning of the tone -- have not consented to being recorded, which is a legal requirement in 11 US states that have all-party consent laws. Apple characterizes its implementation of brief eavesdropping as respectful of personal privacy. It makes that claim in a section titled, "How Live Rewind respects those around you," citing the audible chime and visual on-screen animation. Siri Recap, meanwhile, "summarizes conversations throughout your day and produces high-level Apple Intelligence-generated notes so you can stay present in the moment and catch up later." This too, Apple describes as an act of respect. "By design, Siri Recap does not create a recording, does not produce a verbatim transcript, and does not identify and attribute speakers," Apple's technical documentation explains. "The output is a brief, high-level summary, comparable to notes a person might write after a conversation. There is no audible signal because no raw audio is retained, and there is no way to reconstruct the original audio from a Siri Recap or share raw audio with anyone."

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Android Rolling Out Passkey Transfers Between Password Managers

Par : BeauHD
10 septembre 2026 à 21:00
Android is rolling out a system-level way to securely transfer passwords and passkeys between credential managers, eliminating the need to export passwords as unencrypted text files or manually recreate passkeys. The feature initially supports Google Password Manager, 1Password, Bitwarden, and Dashlane, with other providers able to integrate through Android's Credentials Transfer API. 9to5Google reports on how to initiate the system-backed transfer method: 1. Start the move: Open your new password manager app and choose the option to import or copy your passwords and passkeys from another provider. The password manager will then hand the task over to Android. 2. Let Android securely coordinate the data transfer: Android will automatically detect existing password managers on your device and show you which you can import from. 3. Review and authorize: Once you tap "Continue," Android will bring you to your existing password manager to select, review, and authorize the transfer. Then your data will be quickly and securely transferred between the apps in just a few seconds.

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LG TVs Caught Spying Even When Offline or On Standby

Par : BeauHD
8 septembre 2026 à 18:00
A Gamers Nexus investigation found that LG smart TVs are almost constantly logging and uploading data about owners and their homes, even while they are offline or in standby mode. "The company's TV sets scan Wi-Fi networks for nearby devices, record audio logs through their microphones, and use audio and video sampling to recognize exactly what you're watching from across the TV inputs," reports The Verge. From the report: Gamers Nexus partnered with fellow YouTubers Level1Techs and independent security researchers for the investigation, which involved testing retail LG OLEDs. Packet captures showed the TVs scanning the local area network for nearby hardware like phones or smartwatches, as well as logging location data and details of nearby Wi-Fi networks, and feeding the information back to LG Ad Solutions. Perhaps more concerningly, the TVs were capable of recording microphone audio when in standby; this continued even after the TV was disconnected from the internet, with audio files stored offline and uploaded once a connection was restored. Earlier this year, LG was found to be silently installing an adware-like app on Windows PCs that ran pop-up ads for other LG apps and even McAfee antivirus.

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Hundreds More Flock Cameras Removed in the US This Week. Flock Caught Repackaging Traffic Data

5 septembre 2026 à 12:20
Florida's Republican Governor Ron DeSantis said this week he's removing Flock cameras from state roadways. And according to a local news report, that led sheriff's departments in at least three other Florida counties to also "announce they're ending their own license plate reader programs." The same week in Texas, the Dallas Police Department announced it's also shutting down over 300 more Flock cameras, acccording to The Hill, after Republican Governor Greg Abbott ordered state agencies to halt funding. And in Wisconsin "at least a dozen" law enforcement agencies announced they'd suspend use of Flock's cameras, reports the Milwaukee Journal-Sentinel, joining Wisconsin cities like Appleton, Oshkosh and Kenosha that also cancelled their Flock contracts. But this week's cancellations had a new reason: Officials said it was revealed [Flock] had been collecting five years of traffic data, which had been stripped of identifying information, from cities' Flock cameras, and repackaging that as a traffic analytics product to sell to cities. All said they supported the effectiveness of the technology in investigations, but cited losing faith in the company's trustworthiness. "This is not what we agreed to, and it is not what the public was led to believe," said Racine County Sheriff Christopher Schmaling in a news release announcing the removal of Flock cameras operated by the agency. "The Sheriff's Office will not participate in a system that appears to use public safety as a justification for mass surveillance and the collection and monetization of information about innocent people...." [Racine County] officials were told the company believed if it stripped the data of any identifiable nature, it was then considered to be the company's property and no longer the city's. [Lt. Michael Luell, the sheriff's public information officer] said the sheriff's office has outside attorneys, along with the county's attorneys, investigating the company's move. "Our contract, from my reading of it is, it stated they agreed not to distribute or sell our data," Luell told the Journal Sentinel. "But they had this legal theory." Thanks to long-time Slashdot readers MAurelius and schwit1 for sharing the news.

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FBI Probes Service Selling 153M+ Drivers Licenses

Par : BeauHD
2 septembre 2026 à 16:00
A dark-web identity theft service called Nexus claims to be selling scans of more than 153 million U.S. and Canadian driver's licenses, along with millions of other identity documents. "Based on interviews with individuals whose licenses are available for purchase through the service, it appears to be siphoning images collected by a widely used Louisiana-based identity verification company," reports KrebsOnSecurity. The outlet also reports that the FBI's New Orleans field office has launched an official inquiry into the source of the images. From the report: On Monday, Aug. 31, a source alerted KrebsOnSecurity to a service advertised by a new user on the Russian cybercrime forum Exploit, offering access to digital scans of identity documents on more than 170 million people in North America. The source brought it to my attention because the proprietor of this identity theft service offered my Virginia drivers license as a free sample in their initial sales thread on Exploit. The service, dubbed Nexus, claims to have more than 153 million drivers licenses for people in the United States and Canada, as well as more than 10 million identification cards; more than three million travel documents and/or international IDs; and at least 579,000 medical cards. [...] The people behind Nexus claim the license images are coming from an active breach at "a major identity verification company" whose customers include multiple Fortune 500 companies. "We have been continuously exfiltrating new data for over a year into our private database," the service enthused in its introductory post on Exploit. "Records are available to preview before purchase with pertinent information redacted. Customer photos are displayed if available." Indeed, over the past 24 hours, the number of drivers license records listed as available in Nexus has increased by nearly 400,000, suggesting that freshly stolen license data is being harvested and uploaded to this service on a semi-regular basis. KrebsOnSecurity traced the apparent source by comparing timestamps on stolen license images with when their owners had their IDs scanned, including at Hertz rental counters and a Planet13 dispensary. Both companies use identity-verification services from Louisiana-based idscan.net, whose technology also scans IDs using infrared and ultraviolet light. Since the story was published, Krebs reports that the Nexus identity theft service website "vanished from the darkweb, replacing its login page with a plain text message that reads, 'This service is no longer available.'"

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AliExpress Leverages User Audio Systems For Fingerprinting

Par : BeauHD
25 août 2026 à 07:00
A developer says AliExpress is using the browser's WebAudio API to help fingerprint users by playing inaudible audio and measuring tiny differences in how their devices process it. CyberNews reports: The developer, "laserphile," wrote on their blog that they recently ran into some weird issues with their Bluetooth headphones. They couldn't play music via their phone when, at the same time, the AliExpress website was open on their PC. The headphones, laserphile explained, support multipoint Bluetooth audio so they can be connected to the PC and phone at the same time, for instance, playing music on the phone and announcing notifications through the PC. "Shortly after loading the AliExpress homepage, audio from my phone would stop playing. Closing the AliExpress tab fixes it immediately," the developer said in the blog post. "Muting the tab/Firefox/Windows does not help, and there is no visible video, music, or other media playing on the page. This seemed suspicious enough to investigate." It turns out that Alibaba has been secretly leveraging AliExpress users' audio systems to track them and build detailed fingerprints of them. [...] The AliExpress site was using the browser's WebAudio API to run invisible sound waves at zero volume. By measuring tiny hardware differences in how each PC processed those signals, the site created a unique digital fingerprint to track devices -- without user knowledge or consent. The secret audio path froze the developer's Bluetooth connection while covertly scraping hardware memory, screen dimensions, and network data in the background. The data collection extends beyond audio. Further inspection revealed that the same scripts also measure canvas, WebGL, hardware specs, WebRTC, mouse/touch events, and automation indicators. All of these form a broad device fingerprint that is sent back to Alibaba's telemetry servers. The simplest fix is to use a privacy-focused browser such as Firefox or Brave, which can limit or block this kind of fingerprinting. Brave goes further by randomizing fingerprint data and blocking the AliExpress tracking scripts involved.

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Flock is Secretly Building a Powerful New Prompt-Based AI Tool for Police

22 août 2026 à 20:00
Slashdot reader fjo3 shared this article from Wired: [Flock] has told the public for years that its technology "cannot recognize, identify, or track individuals." It has now built a system that does both, an artificial intelligence tool for police that can identify drivers and track vehicles by their patterns of movement alone, WIRED has learned... Because the system also reaches police case files, 911 dispatch logs, and commercial identity records, those plates can be turned into names, home addresses, and relatives. It can search for people in an area drawn on a map based on nothing more than a physical description... The code describes 45 tools at the AI's disposal, giving it access to plate scans and camera metadata, arrest records, case files, dispatch logs, ballistics results, and commercial databases that contain Social Security numbers, dates of birth, phone numbers, email addresses, relatives and associates. Flock says it is testing the product with a small group of law enforcement partners and describes it as still in development, with capabilities that may not reflect what it eventually sells. It arrives as the company faces bipartisan political pressure, a growing record of officers caught misusing its platform, and a wave of vandalism that has left cameras sawed off and lenses painted over in cities across the country... An officer no longer needs a plate, a name, or a crime to begin: They supply a place, a stretch of time, and a pattern of behavior, and the system is designed to hand back the people who fit... One prompt Flock preloaded into the system reads: "Find me witnesses based on vehicles most seen in [neighborhood] during [last 14 days] during [daily timeframe] *(will not include whitelisted vehicles)." An officer would fill in the blanks and submit it. The output is a list of plates, which other tools in the product then convert into names and home addresses. Another prompt instructs the system to list everyone arrested more than twice in two years for "any offense," exempting only narcotics arrests, and then says to map where those people live, retrieve the calls for service at their homes, and "do a workup on the top three individuals." The prompt begins with everyone in the area who has an arrest record and ends with dossiers on three of them, chosen by the software. A "workup," in Flock's terminology, is a one-command background check. It starts with a name and a date of birth and returns what the department's records and commercial data hold: vehicles, prior listings as a suspect, and, on a second screen, relatives, phone numbers, and online accounts. Wired shares this reaction from a law professor at George Washington University. "It is clear Flock has aspirations far beyond ALPRs to become a digital platform for policing,"

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American Who Wiped His Phone With 'Duress' Password During Border Search Gets Felony Charges

Par : BeauHD
21 août 2026 à 21:00
Federal prosecutors have charged activist Samuel Tunick with obstruction after he gave Customs and Border Protection officers a duress passcode that wiped his GrapheneOS-powered Pixel during a border search. "His prosecution is one of the earliest known instances of the federal authorities charging a person with destroying evidence using a program designed to wipe a device clean after a specific code is entered," reports The New York Times. From the report: "Obstructing federal law enforcement is a serious matter that has serious repercussions," Theodore Hertzberg, the U.S. attorney for the Northern District of Georgia, said in a statement. "Individuals who destroy or attempt to destroy property, including data, to prevent lawful search and seizure should expect to face prosecution and punishment for their actions." A spokeswoman for U.S. Customs and Border Protection said in a statement that the agency had the authority to search the electronic devices of anyone entering or leaving the United States, regardless of citizenship, to enforce laws addressing terrorism, child exploitation, drug- and human-smuggling, visa fraud and national security threats. "The border search will only include an examination of information that is present on the device at the time it is presented for inspection," the spokeswoman said, adding that it searched the electronic devices of fewer than 0.01 percent of all arriving international travelers in the last fiscal year. "Just the knowledge that the government is peering into your private life in this way, trying to dig up dirt on you, even though it's unsuccessful, is creepy," Tunick said, in response to a question about how the charges have affected him. His message: "The government doesn't own our communications, our relationships, as hard as they might try to. We have to defend our fundamental right to privacy; otherwise we can't say that we really live in a democracy."

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Man Dressed As Darth Vader Defends Flock Cameras to San Diego City Council

Par : BeauHD
21 août 2026 à 19:00
A man dressed as Darth Vader used a Public Safety and Livable Neighborhoods Committee meeting in San Diego to mock the city's use of Flock surveillance cameras, sarcastically arguing that the technology would help the "emperor" track "rebel scum" and find Luke Skywalker. "This is what the emperor needs. This technology will help us find the rebel scum and the hidden base on Hoth," he said. The Hill reports: He urged that the cameras be used to surveil any "rebel scum as they move from playground to playground, from playground to pool, from pool to gymnasium, because we all know that the Flock cameras are not only following the license plate readers, they are following children." The plea for the cameras shifted to raising taxes to clear out storm drains and to the clearing of homeless encampments in the city. The man said the council members can use "doublespeak" to say the police department is humanitarian. "And how will the people trust this City Council when this City Council continues to vote for surveillance technology that imprisons them? Ms. Campbell, you must work on your Jedi mind tricks," he said, addressing City Council member Jennifer Campbell, before waving his hand to the audience. "Do it like this." His last plea was for the Flock cameras to be used to "help us find Luke Skywalker as he traverses the universe in his X-wing." "This technology is a necessary, necessary force," he concluded. According to DeFlock, San Diego has more than 550 Flock cameras across the city.

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Reverse-Lookup Service Exposed Millions of Photos of People's Faces

Par : BeauHD
20 août 2026 à 17:05
Security researcher Jeremiah Fowler found that people-search service ClarityCheck left more than 9 million image files accessible in an unsecured Amazon S3 bucket, despite advertising its reverse-image search as "private and secure." A separate misconfiguration also exposed email addresses, phone numbers, and other personal information. Wired reports: Overall, according to findings from independent security researcher Jeremiah Fowler, the exposed ClarityCheck database contained roughly 450 GB of images, including what appeared to be profile images, screenshots, and other photographs of adults, teenagers, and children. All of the images were stored in an unsecured Amazon S3 bucket, with files in folders named "faces" and "profiles," which could be accessed by anyone online through a URL included in the company's publicly available website code. ClarityCheck is one of a number of so-called people-finder tools that have appeared online in recent years. These websites broadly claim to be able to search the web, public records, and other databases to identify individuals. ClarityCheck's website says it can run searches on phone numbers, email addresses, vehicle identification numbers, and names. Its photo-search page says it can help "identify anyone in a photo" and find social media profiles "in seconds." While ClarityCheck secured the giant image database after WIRED contacted the company in July, Fowler warns that it was seemingly exposed for months, and his initial efforts to flag the problem to the company were unsuccessful. Accidental data exposures create risk for any personal information, but particularly for sensitive and unchangeable biometric data like face images. [...] In addition to the face data, ClarityCheck had also misconfigured its APIs such that its website URLs could be manipulated to reveal data about people simply by entering names; anyone using any consumer browser could have done this. Entering a name into one of the URLs would return multiple potential email addresses, physical addresses, and phone numbers for people with that name. After WIRED contacted the company, the URLs were secured. The ClarityCheck spokesperson said in the statement that the details displayed were "sourced from publicly available information and licensed third-party data providers." A spokesperson for ClarityCheck said in a statement: "Once this was drawn to the attention of the appropriate teams, we acted immediately to restrict access." The company disputed any characterization that the data was "exposed," saying that an "ordinary member of the public" would not have come across it. "We do not accept that data in the temporary storage location was 'publicly exposed,' which implies large-scale public access," the spokesperson says. "Access required knowledge of a specific, unindexed URL that was not discoverable through ordinary use of the ClarityCheck service or a general web search."

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Sainsbury's Store Pauses Facial Recognition After False Shoplifting Claim

Par : BeauHD
18 août 2026 à 11:00
Bruce66423 shares a report from The Guardian: Sainsbury's has paused the use of AI face scanning in one of its stores after a customer was wrongly identified as a shoplifter and ejected from the shop. "I was embarrassed, mortified even, and felt quite humiliated and powerless," Matt Arnold, 46, said of his ordeal. The comedy promoter was buying supplies in the store in East Dulwich, in south-east London, for a standup event at Dulwich Hamlet football club when, after scanning his items and a Nectar card, he was approached by two managers who told him he could not be served owing to an earlier incident. He was then asked to leave and they tried to escort him from the store. As he left, he saw an overhead CCTV monitor alert with a red circle surrounding his face. He asked the shop staff to keep his shopping in the trolley so his friend could come and pick up the supplies for the comedy night happening soon next door. "I think they were quite confused by this, understandably, but agreed and my colleague Dave went in to pay for and pick up the shop about five minutes later. There was no pause for thought from the staff, no suggestion that they understood this is not how a shoplifter would behave. Just blindly following the machine's orders." Sainsbury's head office apologised to Arnold the next day and has paused use of its AI-assisted Facewatch technology in the store while an investigation takes place. Arnold says the facial recognition tech should be paused in all stores. "Anyone could be falsely accused and at some point that will be someone vulnerable, someone with mental health issues like anxiety. It's inevitable," said Arnold. "Also, I would worry about the confidence-destroying effect of it happening to a younger person or someone less willing or able to stand up for themselves as I have done." A Sainsbury's spokesperson said: "We have contacted Mr Arnold to apologise for his experience at our Dulwich superstore. The incident was caused by human error, not the facial recognition technology. Customers can be reassured that the Facewatch system has a 99.98% accuracy rate, and every match is reviewed by a trained manager." A Facewatch spokesperson said their technology was not at fault in this case. "A correct alert was sent to the retailer, but was subsequently subject to human error in the way it was handled in store," they said.

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