Waymo surprised U.S. lawmakers Wednesday during a hearing on autonomous vehicles and their safety and oversight. Newsweek reports: During questioning, Sen. Ed Markey, a Massachusetts Democrat, asked what happens when a Waymo vehicle encounters a driving situation it cannot independently resolve. "The Waymo phones a human friend for help," Markey explained, adding that the vehicle communicates with a "remote assistance operator." Markey criticized the lack of public information about these workers, despite their role in vehicle safety... [Dr. Mauricio Peña, chief safety officer at Waymo] responded by clarifying the scope of the operators' involvement: "They provide guidance, they do not remotely drive the vehicles," Peña said. "Waymo asks for guidance in certain situations and gets input, but Waymo is always in charge of the dynamic driving task," according to EVShift. Pressed further on where those operators are located, Peña told lawmakers that some are based in the United States and others abroad, though he did not have an exact breakdown. After additional questioning, he confirmed that overseas operators are located in the Philippines... The disclosure prompted sharp criticism from Markey, who raised concerns about security and labor implications. "Having people overseas influencing American vehicles is a safety issue," he said. "The information the operators receive could be out of date. It could introduce tremendous cyber security vulnerabilities," according to People. Markey also pointed to job displacement, noting that autonomous vehicles already affect taxi and rideshare drivers in the U.S. Waymo defended the practice in comments to People, saying the use of overseas staff is part of a broader effort to scale operations globally. Waymo also defended the remote workers to Newsweek as licensed drivers reviewed for "driving-related convictions" and other traffic violations who are also "randomly screened for drug use." Thanks to Slashdot reader sinij for sharing the news.

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Apple "is preparing to allow voice-controlled AI apps from other companies in CarPlay," reports Bloomberg, citing "people familiar with the matter." Bloomberg calls it "a move that will let users query AI chatbots through its vehicle interface for the first time." The company is working to support the apps in CarPlay within the coming months, said the people, who asked not to be identified because the plan hasn't been announced. The change marks a strategic shift for Apple, which until now has only allowed its own Siri assistant as a voice-control option within its popular vehicle infotainment software. With the move, AI providers such as OpenAI, Anthropic PBC and Alphabet Inc.'s Google will be able to release CarPlay versions of their apps that include a voice-control mode... The company also has launched a higher-end version of the platform, CarPlay Ultra, that lets drivers control functions like seat adjustments and climate settings directly through Apple's software. But that system is rolling out slowly and must be customized for each automaker. That means it's likely to be a niche offering. The article notes that Tesla is now working to support Apple's CarPlay.

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Waymo's robotaxis have racked up at least 24 safety violations involving school buses in Austin since the start of the 2025 school year, and a voluntary software recall the company issued in December after a federal investigation has not fixed the problem. Austin Independent School District initially reported at least 19 incidents of Waymo vehicles failing to stop for buses during loading and unloading -- illegal in all 50 states -- prompting NHTSA to open a probe. At least four more violations have occurred since the software update, including a January 19th incident where a robotaxi drove past a bus as children waited to cross the street and the stop arm was extended. Waymo also acknowledged that one of its vehicles struck a child outside a Santa Monica elementary school on January 23rd, causing minor injuries. Austin ISD has asked Waymo to stop operating near schools during bus hours until the issue is resolved. Waymo refused. Three federal investigations have been opened in three months.

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