Google is beginning to replace traditional support articles with "Ask Google Help," a Gemini-powered interface that summarizes documentation and lets users troubleshoot through a chatbot. 9to5Google reports: "Ask Google Help" will display a condensed version of the support article with direct troubleshooting steps, with the user then able to type in queries to have Gemini help figure out the next step forward. A "View Sources" button at the bottom of the AI response allows users to still access the original article, but direct links to any of these articles now defaults to the AI experience. An example can be seen below on the "Secure a hacked or compromised Google account" page that Google's own support account directed users to within the past few days. It can also be seen on the "Fix common issues with 2-Step Verification" page and, as far as we can tell, any support pages on the Google Account Help forum. Google, as of right now, appears to only be testing this on select support topics. The Google Pixel Help section, for instance, still defaults to articles, whereas the Google Chrome topic has also moved to the new experience. Beyond support pages alone, this new design also impacts the central hub, with links to topics no longer showing by default in exchange for an AI chatbot that helps you find the relevant page.

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The Trump administration has banned DeepSeek AI from most US civilian federal agencies, ordering the removal of the Chinese company's models and technology developed using them. The Department of Homeland Security did not specify the security threats behind the decision. The BBC reports: The order (PDF) is broad, as it requires agencies to ditch "all DeepSeek and DeepSeek-affiliate products, and third-party products and services developed using DeepSeek implementations." Complying will be tricky as it is not clear which third-party products and services have been developed using DeepSeek's wares. Nor is it clear whether "developed using" means providing ongoing access to DeepSeek models via API or simply refers to any app vibe-coded with the help of DeepSeek. It also leaves open the question of AI gateways. Services such as OpenRouter and Vercel AI Gateway make DeepSeek's models available through APIs. And those using gateway services may find themselves using DeepSeek models without meaning to do so. OpenRouter, for example, "routes requests to the best available providers for your model." It selects what the service deems to be the best fit provider of AI services. Vercel AI Gateway does the same by default. So federal civilian agencies could be using DeepSeek models inadvertently, if they haven't taken steps to constrain their AI providers.

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Microsoft has reportedly abandoned plans to serve as the anchor customer for Britain's largest proposed AI supercomputer after learning that the project's Essex data center might not receive sufficient grid power until the early to mid-2030s. "Its departure leaves Nscale without a publicly announced customer for the site, although the neocloud insists the project is still going ahead," reports The Register. From the report: When the deal was announced in September 2025, the plan was to pack 23,040 Nvidia GB300 GPUs into a 50MW facility, with room to expand to 90MW. Microsoft would use the computing power for its Azure cloud services, with the first chips expected in early 2027. One important detail remained: how to power it. As The Guardian reported last month, UK Power Networks warned Nscale that the grid capacity needed might not be available until the 2030s. A UK Power Networks spokesperson told The Register it could not discuss individual connections due to obligations under Section 105 of the Utilities Act. "However, in general, many datacenters, whilst they can connect to our distribution network, are awaiting works on the national transmission network which we do not own," the spokesperson said. Nscale, meanwhile, isn't letting the small matter of losing its biggest customer dampen its enthusiasm. "We remain committed to both the Loughton project and the UK and we are exploring alternative power sources for the site, in addition to other expansion sites in the UK. Our relationship with Microsoft remains strong and long-term, and this unfortunate London-wide grid issue has no impact on our other contracts," Nscale told The Register.

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