Microsoft's latest holiday ad for its Copilot AI assistant features a 30-second montage of users seamlessly syncing smart home lights to music, scaling recipes for large gatherings, and parsing HOA guidelines -- none of which the software can actually perform reliably when put to the test. The Verge methodically tested each prompt shown in the ad and found that Copilot repeatedly hallucinated interface elements that didn't exist, claimed to highlight on-screen buttons when it hadn't, and abandoned calculations midway through. The smart home interface shown in the ad belongs to "Relecloud," a fictional company Microsoft uses in internal case studies. A Microsoft spokesperson confirmed that both the HOA document and the inflatable reindeer photo were fabricated for the advertisement. The ad closes with Santa Claus asking Copilot why toy production is behind schedule. Further reading: Talking To Windows' Copilot AI Makes a Computer Feel Incompetent.

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LG said it will let owners of its TVs delete Microsoft's Copilot shortcut after several reports highlighted the unremovable icon. In a statement to The Verge, LG says the company "respects consumer choice and will take steps to allow users to delete the shortcut icon if they wish." From the report: Last week, a user on the r/mildlyinfuriating subreddit posted an image of the Microsoft Copilot icon in their lineup of apps on an LG TV, with no option to delete it. "My LG TV's new software update installed Microsoft Copilot, which cannot be deleted," the post says. The post garnered more than 36,000 upvotes as people grow more frustrated with AI popping up just about everywhere. Both LG and Samsung announced plans to add Microsoft's Copilot AI assistant to their TVs in January, but it appears to be popping up on LG TVs following a recent update to webOS. [LG spokesperson Chris De Maria] clarifies that the icon is a "shortcut" to the Microsoft Copilot web app that opens in the TV's web browser, rather than "an application-based service embedded in the TV." He also adds that "features such as microphone input are activated only with the customer's explicit consent." There's no word on when LG will roll out the ability to delete the Copilot icon.

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