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Will Work Change Over the Next 20 Years?

What is the future of work? The Wall Street Journal asked five workplace experts and practitioners. So while AI "is already doing tasks once relegated to newly minted college graduates in many professions," the Journal predicts that in the next 20 years AI "will have an impact on the role of managers, how organizations measure business outcomes and accelerate tasks that once took months." A senior partner at the consulting firm Mercer predicts AI (plus advances in quantum computing) will enable entrepreneurs to reshape industries with a fraction of the resources traditionally required. Some other predictions: Alan Guarino, vice chairman and CEO of board services at the global consulting firm Korn Ferry: In 25 years, the workplace will likely be unrecognizable, with employees and AI operating as one. Yes, there will be tasks and entire jobs taken over by AI, but we will all be elevated to a whole new superpower to make critical and creative decisions. The idea that work was once done strictly by people will seem quaint to some. Tasks that took entire teams, and months to complete, will be crunched down to a few minutes, with success measured on metrics we can't imagine today. The middle layers of management — so central to today's corporate structure — could be a vestige of the past. The role of the leader too will change, as they directly oversee a collaboration of people and intelligent systems. The attitude toward in-person collaboration is growing and 25 years from now, counterintuitively, I believe face-to-face connection won't just be indispensable, but invaluable. Emotional intelligence will still set leaders apart. Those who blend empathy with tech savvy will be the ones shaping the future. Peter Fasolo, a former executive vice president and chief human resources officer at Johnson & Johnson, and director of the Human Resource Policy Institute at Boston University's Questrom School of Business: There will be fewer available workers in Europe, Japan and the U.S. over this time frame and the demographic shift will be profound. In addition, there will be even fewer young adults available for colleges in the U.S., even if they decide the investment is worth it. The implications of this shift will be the need for more investments in vocational and trade schools, and the need to invest in skill-based, not pedigree-based training. There will also be more on-the-job specific training. Companies will become classrooms. Companies that want a more sustainable relationship with employees will need an investment model versus a transactional one: We will invest in your skills so you can be a competitive professional in your domain.

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Is America's Tech Industry Already Facing a Recession?

America's unemployment rate for tech jobs rose to 4% in November, and "has been steadily rising since May," reports the Washington Post (citing data from the IT training/certifications company CompTIA). Between October and November, the number of technology workers across different industries fell 134,000, while the number of people working in the tech industry declined by more than 6,800. Tech job postings were also down by more than 31,800, the report found, citing data from the Bureau of Labor Statistics and California-based market intelligence firm Lightcast. "The data is pretty definitive that the tech industry is struggling," said Mark Zandi, Moody's chief economist. "There's a jobs recession in the industry, and it feels like that's going to continue given the slide in postings...." The unemployment rate in the tech industry still sits below the national rate, which in November hit 4.6 percent, the highest since 2021. However, that gap has been narrowing, with tech unemployment rising faster in recent months than is the case nationally.... Employers are largely in "wait and see" mode when it comes to hiring given the current uncertainties surrounding the economy and impact of AI, so they're likely to delay backfilling, Herbert said, citing CompTIA's surveys of chief information officers. But Justin Wolfers, professor of public policy and economics at the University of Michigan, said uncertainty is likely to continue in the foreseeable future. "I'm feeling substantially more pessimistic," Wolfers said, recalling that Federal Reserve Chair Jerome H. Powell recently suggested that federal job numbers may be overstated. "That's pretty grim." Technology companies have announced more than 141,000 job cuts so far this year, representing a 17 percent increase from the same period last year, according to outplacement firm Challenger, Gray & Christmas. At the same time Big Tech companies like Google, Microsoft, Meta and Amazon have announced plans to invest up to $375 billion in AI infrastructure this year. "AI is quickly becoming a requirement, with 41 percent of all active job postings representing AI roles or requiring AI skills, according to CompTIA's analysis," the article points out. Economist Zandi tells the Post that "If you have AI skills, there seems to be jobs. But if you don't, I think it's going to feel like you've been hit by a dump truck."

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