A 1999 press release bragged "Jeeves" answered 92.3 million questions in just three months. "In the digital wilds of Y2K, we came to him with our most probing questions," remembers the New York Times — whether it was Britney Spears or tamagotchis:
We asked, and he answered: Jeeves, the digital butler of information, the online valet who led us into the depths of cyberspace. Now, like so many other relics of yesterday's internet, Jeeves — and his home, Ask.com — are no more. After almost 30 years, the question-and-answer service and former search engine shuttered on Friday. "To you — the millions of users who turned to us for answers in a rapidly changing world — thank you for your endless curiosity, your loyalty, and your trust," the company said in a notice posted on its now-defunct website...
Created in Berkeley, Calif., in the days of the dot-com gold rush, Ask Jeeves first appeared on computer screens in 1996.... Their mascot, Jeeves, was modeled on the clever English butler character from the famed P.G. Wodehouse book series. Its search function was simple — type in a question, get an answer. But the quality of its responses was uneven, and the website was quickly eclipsed by Google and Yahoo as the world's go-to search engines.
The site was bought by InterActive Corp. for more than $1 billion in 2005, and was given an injection of cash to help it compete as a search engine. It rebranded as Ask.com and as part of the reimagining, the site also ditched the character of Jeeves in 2006. Scrappy but inventive, the site was one of the first to introduce hyperlocal map overlays to its searches and incorporate thumbnails of webpages. "They are doing a lot of clever and interesting things," a Google executive noted of Ask.com at the time. Still, Ask.com struggled to compete and returned in 2010 to its bread and butter: question-and-answer style prompts.
Even then, it faltered against newer, crowdsourced iterations like Quora and Google's unyielding march to the internet fore — the platform now dominates search traffic, and the world's general experience of the internet.
A statement at Ask.com ends "by thanking its millions of users, and saying, 'Jeeves' spirit endures'," notes this article from Engadget:
As sad as it is to see a relic of the early Internet days fade into obscurity, we still have Ask Jeeves to thank for why some users still punch in full questions when querying Google. On top of that, Jeeves was built to provide detailed answers in natural language, which could have arguably acted as a precursor to today's AI chatbots like ChatGPT.
"Now, Ask.com joins the Internet graveyard that includes competitors like AltaVista, which shut down in 2013," the article points out. "With Ask.com gone, alongside AIM and AOL dial-up services also sunsetting, we're truly coming to an end of a specific era of the Internet." And the New York Times argues the memory of Jeeves now rests somewhere between Limewire and Beanie Babies...
Slashdot reader BrianFagioli calls it "a quiet reminder of how quickly the web moves, and how even widely recognized names can drift into obscurity once the underlying technology leaves them behind."
Read more of this story at Slashdot.
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