Backlash intensified against Discord's age verification rollout after it briefly disclosed a UK age-verification test involving vendor Persona, contradicting earlier claims about minimal ID storage and transparency. Ars Technica explains: One of the major complaints was that Discord planned to collect more government IDs as part of its global age verification process. It shocked many that Discord would be so bold so soon after a third-party breach of a former age check partner's services recently exposed 70,000 Discord users' government IDs.
Attempting to reassure users, Discord claimed that most users wouldn't have to show ID, instead relying on video selfies using AI to estimate ages, which raised separate privacy concerns. In the future, perhaps behavioral signals would override the need for age checks for most users, Discord suggested, seemingly downplaying the risk that sensitive data would be improperly stored. Discord didn't hide that it planned to continue requesting IDs for any user appealing an incorrect age assessment, and users weren't happy, since that is exactly how the prior breach happened. Responding to critics, Discord claimed that the majority of ID data was promptly deleted. Specifically, Savannah Badalich, Discord's global head of product policy, told The Verge that IDs shared during appeals "are deleted quickly -- in most cases, immediately after age confirmation."
It's unsurprising then that backlash exploded after Discord posted, and then weirdly deleted, a disclaimer on an FAQ about Discord's age assurance policies that contradicted Discord's hyped short timeline for storing IDs. An archived version of the page shows the note shared this warning: "Important: If you're located in the UK, you may be part of an experiment where your information will be processed by an age-assurance vendor, Persona. The information you submit will be temporarily stored for up to 7 days, then deleted. For ID document verification, all details are blurred except your photo and date of birth, so only what's truly needed for age verification is used."
Critics felt that Discord was obscuring not just how long IDs may be stored, but also the entities collecting information. Discord did not provide details on what the experiment was testing or how many users were affected, and Persona was not listed as a partner on its platform. Asked for comment, Discord told Ars that only a small number of users was included in the experiment, which ran for less than one month. That test has since concluded, Discord confirmed, and Persona is no longer an active vendor partnering with Discord. Moving forward, Discord promised to "keep our users informed as vendors are added or updated." While Discord seeks to distance itself from Persona, Rick Song, Persona's CEO [...] told Ars that all the data of verified individuals involved in Discord's test has been deleted. Ars also notes that hackers "quickly exposed a 'workaround' to avoid Persona's age checks on Discord" and "found a Persona frontend exposed to the open internet on a U.S. government authorized server."
The Rage, an independent publication that covers financial surveillance, reported: "In 2,456 publicly accessible files, the code revealed the extensive surveillance Persona software performs on its users, bundled in an interface that pairs facial recognition with financial reporting -- and a parallel implementation that appears designed to serve federal agencies." While Persona does not have any government contracts, the exposed service "appears to be powered by an OpenAI chatbot," The Rage noted.
Hackers warned "that OpenAI may have created an internal database for Persona identity checks that spans all OpenAI users via its internal watchlistdb," seemingly exploiting the "opportunity to go from comparing users against a single federal watchlist, to creating the watchlist of all users themselves."
Read more of this story at Slashdot.
Connexion
