Mozilla plans to introduce a suite of paid professional services for its open-source Thunderbird email client, transforming the application into a comprehensive communication platform. Dubbed "Thunderbird Pro," the package aims to compete with established ecosystems like Gmail and Office 365 while maintaining Mozilla's commitment to open-source software. The Pro tier will include four core services: Thunderbird Appointment for streamlined scheduling, Thunderbird Send for file sharing (reviving the discontinued Firefox Send), Thunderbird Assist offering AI capabilities powered by Flower AI, and Thundermail, a revamped email client built on Stalwart's open-source stack. Initially, Thunderbird Pro will be available free to "consistent community contributors," with paid access for other users. Mozilla Managing Director Ryan Sipes indicated the company may consider limited free tiers once the service establishes a sustainable user base. This initiative follows Mozilla's 2023 announcement about "remaking" Thunderbird's architecture to modernize its aging codebase, addressing user losses to more feature-rich competitors.

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Mozilla has denied allegations that its new Firefox browser terms of service allow it to harvest user data for artificial intelligence training, following widespread criticism of the recently updated policy language. The controversy erupted after Firefox introduced terms that grant Mozilla "a nonexclusive, royalty-free, worldwide license to use that information" when users upload content through the browser, prompting competitor Brave Software's CEO Brendan Eich to suggest a business pivot toward data monetization. "These changes are not driven by a desire by Mozilla to use people's data for AI or sell it to advertisers," Mozilla spokesperson Kenya Friend-Daniel told TechCrunch. "Our ability to use data is still limited by what we disclose in the Privacy Notice." The company clarified that its AI features operate locally on users' devices and don't send content data to Mozilla. Any data shared with advertisers is provided only on a "de-identified or aggregated basis," according to the spokesperson. Mozilla explained it used specific legal terms -- "nonexclusive," "royalty-free," and "worldwide" -- because Firefox is free, available globally, and allows users to maintain control of their own data.

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On Wednesday Mozilla president Mark Surman "announced plans to tackle what he says are 'major headwinds' facing the company's ability to grow, make money, and remain relevant," reports the blog OMG Ubuntu: "Mozilla's impact and survival depend on us simultaneously strengthening Firefox AND finding new sources of revenue AND manifesting our mission in fresh ways," says Surman... It will continue to invest in privacy-respecting advertising; fund, develop and push open-source AI features in order to retain 'product relevance'; and will go all-out on novel new fundraising initiatives to er, get us all to chip in and pay for it! Mozilla is all-in on AI; Surman describes it as Mozilla's North Star for the work it will do over the next few years. I wrote about its new 'Orbit' AI add-on for Firefox recently... Helping to co-ordinate, collaborate and come up with ways to keep the company fixed and focused on these fledgling effort is a brand new Mozilla Leadership Council. The article argues that without Mozilla the web would be "a far poorer, much ickier, and notably less FOSS-ier place..." Or, as Mozilla's blog post put it Wednesday, "Mozilla is entering a new chapter — one where we need to both defend what is good about the web and steer the technology and business models of the AI era in a better direction. "I believe that we have the people — indeed, we ARE the people — to do this, and that there are millions around the world ready to help us. I am driven and excited by what lies ahead."

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On Wednesday Mozilla president Mark Surman "announced plans to tackle what he says are 'major headwinds' facing the company's ability to grow, make money, and remain relevant," reports the blog OMG Ubuntu: "Mozilla's impact and survival depend on us simultaneously strengthening Firefox AND finding new sources of revenue AND manifesting our mission in fresh ways," says Surman... It will continue to invest in privacy-respecting advertising; fund, develop and push open-source AI features in order to retain 'product relevance'; and will go all-out on novel new fundraising initiatives to er, get us all to chip in and pay for it! Mozilla is all-in on AI; Surman describes it as Mozilla's North Star for the work it will do over the next few years. I wrote about its new 'Orbit' AI add-on for Firefox recently... Helping to co-ordinate, collaborate and come up with ways to keep the company fixed and focused on these fledgling effort is a brand new Mozilla Leadership Council. The article argues that without Mozilla the web would be "a far poorer, much ickier, and notably less FOSS-ier place..." Or, as Mozilla's blog post put it Wednesday, "Mozilla is entering a new chapter — one where we need to both defend what is good about the web and steer the technology and business models of the AI era in a better direction. "I believe that we have the people — indeed, we ARE the people — to do this, and that there are millions around the world ready to help us. I am driven and excited by what lies ahead."

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An anonymous reader quotes a report from KrebsOnSecurity: In mid-March 2024, KrebsOnSecurity revealed that the founder of the personal data removal service Onerep also founded dozens of people-search companies. Shortly after that investigation was published, Mozilla said it would stop bundling Onerep with the Firefox browser and wind down its partnership with the company. But nearly a year later, Mozilla is still promoting it to Firefox users. [Using OneRep is problematic because its founder, Dimitri Shelest, also created and maintained ownership (PDF) in multiple people-search and data broker services, including Nuwber, which contradicts OneRep's stated mission of protecting personal online security. Additionally, OneRep appears to have ties with Radaris, a people-search service known for ignoring or failing to honor opt-out requests, raising concerns about the true intentions and effectiveness of OneRep's data removal service.] In October 2024, Mozilla published a statement saying the search for a different provider was taking longer than anticipated. "While we continue to evaluate vendors, finding a technically excellent and values-aligned partner takes time," Mozilla wrote. "While we continue this search, Onerep will remain the backend provider, ensuring that we can maintain uninterrupted services while we continue evaluating new potential partners that align more closely with Mozilla's values and user expectations. We are conducting thorough diligence to find the right vendor." Asked for an update, Mozilla said the search for a replacement partner continues. "The work's ongoing but we haven't found the right alternative yet," Mozilla said in an emailed statement. "Our customers' data remains safe, and since the product provides a lot of value to our subscribers, we'll continue to offer it during this process." It's a win-win for Mozilla that they've received accolades for their principled response while continuing to partner with Onerep almost a year later. But if it takes so long to find a suitable replacement, what does that say about the personal data removal industry itself?

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