Rackspace's new pricing for its email hosting services is "devastating," according to a partner that has been using Rackspace as its email provider since 1999. From a report: In recent weeks, Rackspace updated its email hosting pricing. Its standard plan is now $10 per mailbox per month. Businesses can also pay for the Rackspace Email Plus add-on for an extra $2/mailbox/month (for "file storage, mobile sync, Office-compatible apps, and messaging"), and the Archiving add-on for an extra $6/mailbox/month (for unlimited storage). As recently as November 2025, Rackspace charged $3/mailbox/month for its Standard plan, and an extra $1/mailbox/month for the Email Plus add-on, and an additional $3/mailbox/month for the Archival add-on, according to the Internet Archive's Wayback Machine. Rackspace's reseller partners have been especially vocal about the impacts of the new pricing. In a blog post on Thursday, web hosting service provider and Rackspace reseller Laughing Squid said Rackspace is "increasing our email pricing by an astronomical 706 percent, with only a month-and-a half's notice." Laughing Squid founder Scott Beale told Ars Technica that he received the "devastating" news via email on Wednesday. The last time Rackspace increased Laughing Squid's email prices was by 55 percent in 2019, he said.

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Seven out of ten C-suite executives believe traditional enterprise resource planning software has seen its best days, though the category remains firmly entrenched in corporate IT and opinion is sharply divided on what comes next. A survey of 4,295 CFOs, CISOs, CIOs and CEOs worldwide found 36% expect ERP to give way to composable, API-driven best-of-breed systems, while 33% see the future in "agentic ERP" featuring autonomous AI-driven decision-making. The research was commissioned by Rimini Street, a third-party support provider for Oracle and SAP. Despite the pessimism, 97% said their current systems met business requirements. Vendor lock-in remains a sore point: 35% cited limited flexibility and forced upgrades as frustrations. Kingfisher, operator of 2,000 European retail stores including Screwfix and B&Q, recently eschewed an SAP upgrade in favor of using third-party support to shift its existing application to the cloud. Gartner analyst Dixie John cautioned that while third-party support may work in the short or medium term, organizations will eventually need to upgrade.

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An anonymous reader quotes a report from Ars Technica: On Thursday, Taiwan Semiconductor Manufacturing Company (TSMC) reported record fourth-quarter earnings and said it expects AI chip demand to continue for years. During an earnings call, CEO C.C. Wei told investors that while he cannot predict the semiconductor industry's long-term trajectory, he remains bullish on AI. "All in all, I believe in my point of view, the AI is real -- not only real, it's starting to grow into our daily life. And we believe that is kind of -- we call it AI megatrend, we certainly would believe that," Wei said during the call. "So another question is 'can the semiconductor industry be good for three, four, five years in a row?' I'll tell you the truth, I don't know. But I look at the AI, it looks like it's going to be like an endless -- I mean, that for many years to come." TSMC posted net income of NT$505.7 billion (about $16 billion) for the quarter, up 35 percent year over year and above analyst expectations. Revenue hit $33.7 billion, a 25.5 percent increase from the same period last year. The company expects nearly 30 percent revenue growth in 2026 and plans to spend between $52 billion and $56 billion on capital expenditures this year, up from $40.9 billion in 2025.

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Salesforce CEO Marc Benioff said this week that his company's software engineering headcount has remained "mostly flat" over the past year as internal AI tools have delivered substantial productivity gains. Speaking on TBPN, Benioff said he has about 15,000 engineers who are "more productive than ever." The company has redirected its hiring efforts toward sales and customer engagement roles, hiring 20% more account executives this year as it pushes its Agentforce agentic AI service. Human salespeople remain essential for explaining the "intricacies and nuances" of agentic AI to skeptical enterprise customers, he argued. Other parts of the business have seen deeper cuts. In a separate appearance on The Logan Bartlett Show, Benioff said that Salesforce had reduced its customer support workforce by roughly 50%.

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theodp writes: Code.org, the nonprofit backed by AI giants Microsoft, Google and Amazon and whose Hour of AI and free AI curriculum aim to make world's K-12 schoolchildren AI literate, points job seekers to its AI Use Policy in Hiring, which promises dire consequences for those who use AI during interviews or take home assignments without its OK. Explaining "What's Not Okay," Code.org writes: "While we support thoughtful use of AI, certain uses undermine fairness and honesty in the hiring process. We ask that candidates do not [...] use AI during interviews and take-home assignments without explicit consent from the interview team. Such use goes against our values of integrity and transparency and will result in disqualification from the hiring process." Interestingly, Code.org CEO Partovi last year faced some blowback from educators over his LinkedIn post that painted schools that police AI use by students as dinosaurs. Partovi wrote, "Schools of the past define AI use as 'cheating.' Schools of the future define AI skills as the new literacy. Every desk-job employer is looking to hire workers who are adept at AI. Employers want the students who are best at this new form of 'cheating.'"

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An anonymous reader quotes a report from the Wall Street Journal: Amazon is turning to an Arizona mine that last year became the first new source of U.S. copper in more than a decade, to meet its data centers' ravenous appetite for the industrial metal. The mine was restarted as a proving ground for Rio Tinto's new method of unlocking low-grade copper deposits. Rio signed a two-year supply pact with Amazon Web Services, a vote of confidence for its Nuton venture, which uses bacteria and acid to extract copper from ore that was previously uneconomical to process. The move by Amazon is the latest example of a technology company rushing to secure the power and critical materials necessary to build and operate artificial-intelligence data centers. The Nuton copper will satisfy only a sliver of Amazon's needs. The biggest data centers each require tens of thousands of metric tons of copper for all the wires, busbars, circuit boards, transformers and other electrical components housed there. The 14,000 metric tons of copper cathode that Rio expects the Arizona Nuton project to yield over four years wouldn't be enough for one of those facilities. Rio deployed its bioleaching process in the recent restart of a mine east of Tucson and has partnerships to take the technology to several others in the Americas. The idea is to uncork the low-grade ore left behind at old mines and is key to Rio's plans to boost output when new discoveries are harder than ever to bring online and copper demand is surging. [...] "We work at the commodity level to find lower carbon solutions to drive our business growth," said Chris Roe, Amazon's director of worldwide carbon. "That means steel, and that means concrete, and it absolutely means copper with regard to our data centers." Roe said the copper will be routed to companies that produce components for Amazon's data centers. As part of the deal, Amazon is supplying Rio with cloud-computing and data analytics to optimize Nuton's recovery rates and help the miner expand production.

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An anonymous reader quotes a report from Bloomberg: Oracle is trying -- and sometimes struggling -- to attract workers to Nashville, where it is developing a massive riverfront headquarters. The company is hiring for more roles in Nashville than any other US city, with a special focus on jobs in its crucial cloud infrastructure unit. Oracle cloud workers based elsewhere say they've been offered tens of thousands of dollars in incentives to move. Chairman Larry Ellison made a splash in April 2024 when he said Oracle would make Nashville its "world headquarters" just a few years after moving the software company from Redwood City, California, to Austin. His proclamation followed a 2021 tax incentive deal in which Oracle pledged to create 8,500 jobs in Nashville by 2031, paying an average salary above six figures. "We're creating a world leading cloud and AI hub in Nashville that is attracting top talent locally, regionally, and from across the country," Oracle Senior Vice President Scott Twaddle said in a statement. "We've seen great success recruiting engineering and technical positions locally and will continue to hire aggressively for the next several years." Still, Oracle has a long way to go in its hiring goals. Today, it has about 800 workers assigned to offices in Nashville, according to documents seen by Bloomberg. That trails far behind the number of company employees in locations including Redwood City, Austin and Kansas City, the center of health records company Cerner, which Oracle acquired in 2022. A lack of state income tax and the city's thriving music scene are touted by Oracle's promotional materials to attract talent to Nashville. Some new hires note they moved because in a tough tech job market, the Tennessee city was the only place with an Oracle position offered. To fit all of these workers, Oracle is planning a massive campus along the Cumberland River. It will feature over 2 million square feet of office space, a new cross-river bridge and a branch of the ultra high-end sushi chain Nobu, which has locations on many properties connected to Ellison, including the Hawaiian island of Lanai. [...] Oracle has been running recruitment events for the new hub. But a common concern for employees weighing a move is that Nashville is classified by Oracle in a lower geographic pay band than California or Seattle, meaning that future salary growth is likely limited, according to multiple workers who asked not to be identified discussing private information. A weaker local tech job market also gives pause to some considering relocation. In addition, many of the roles in Nashville require five days a week in the office, which is a shift for Oracle, where a significant number of roles are remote. For a global company like Oracle, the exact meaning of "headquarters" can be a bit unclear. Austin remains the address included on company SEC filings and its executives are scattered across the country. The city where Oracle is hiring for the most positions globally is Bengaluru, the southern Indian tech hub. Still, Oracle is positioning Nashville to be at the center of its future. "We're developing our Nashville location to stand alongside Austin, Redwood Shores, and Seattle as a major innovation hub," Oracle writes on its recruitment site. "This is your chance to be part of it."

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The National Transportation Safety Board said in a report this week that a UPS cargo plane that crashed in Louisville, Ky., last year, killing 15, had a structural flaw that the manufacturer Boeing had previously concluded would not affect flight safety. The New York Times: The N.T.S.B. has said that cracks in the assembly holding the left-side engine in place may have contributed to the November crash, though it has not officially cited a cause. The part had fractured in similar fashion on at least four other occasions, on three different airplanes, according to the report, which cited a service letter that Boeing issued in 2011 regarding the apparent flaw. In the service letter, which manufacturers issue to flag safety concerns or other problems to aircraft owners, Boeing said that fractures "would not result in a safety of flight condition," N.T.S.B. investigators wrote. The plane that crashed was an MD-11F jet, made by McDonnell Douglas, a company that Boeing acquired in the 1990s. It was taking off from Louisville and bound for Hawaii on Nov. 4 when a fire ignited on its left engine shortly after takeoff. The plane crashed into several buildings, including a petroleum recycling facility, on the outskirts of the Louisville Muhammad Ali International Airport. The three crew members on board and 11 people on the ground were killed in the crash; a 12th person on the ground died of injuries sustained during the episode.

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Amazon wants a federal judge to reject Saks Global's bankruptcy financing plan, writing in court papers the beleaguered department store "burned through hundreds of millions of dollars in less than a year" and failed to hold up their agreement. From a report: When Saks acquired Neiman Marcus for $2.7 billion in December 2024, Amazon invested $475 million into the venture on the grounds the retailer would start selling its products on Amazon's website and the tech company would offer technology and logistics expertise. "That equity investment is now presumptively worthless," Amazon's attorneys wrote in a Wednesday filing, hours after Saks filed for Chapter 11 bankruptcy protection. "Saks continuously failed to meet its budgets, burned through hundreds of millions of dollars in less than a year, and ran up additional hundreds of millions of dollars in unpaid invoices owed to its retail partners." As part of the deal, Saks launched a branded "Saks at Amazon" storefront on the e-commerce company's website featuring a range of luxury fashion and beauty items. It also agreed to pay a referral fee for Saks-branded goods sold on the platform, guaranteeing at least $900 million in payments to Amazon over eight years.

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White-collar workers stuck in a cycle of layoffs and stagnant wages might want to look past the traditional tech, finance and media job postings to an unexpected source of opportunity: the blue-collar sector, which faces a labor shortage and is seeing rapid transformation through private-equity investment. These jobs are generally less vulnerable to AI, and the earning trajectory can be steep, the WSJ writes. At Crash Champions, a car-repair chain that has grown from 13 locations in 2019 to about 650 shops across 38 states, service advisers start at roughly $60,000 after a six-month apprenticeship and can double that within 18 months, according to CEO Matt Ebert. Directors overseeing multiple locations earn more than $200,000. Power Home Remodeling, a PE-backed construction company, says tech sales professionals earning $85,000 to $100,000 could make lateral moves after a 10-week training program. The share of workers in their early 20s employed in blue-collar roles rose from 16.3% in 2019 to 18.4% in 2024, according to ADP -- five times the increase among 35- to 39-year-olds.

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McKinsey is asking graduate applicants to "collaborate" with an AI tool as part of its recruitment process, as competence with the technology becomes a requirement in competing for top-level jobs. From a report: The blue-chip consultancy is incorporating an "AI interview" into some final-round interviews, according to CaseBasix, a US company that helps candidates apply for posts at leading strategic consulting companies. In an online post, CaseBasix said candidates in "select final rounds" in the US have been asked to complete tests using McKinsey's internal AI tool, Lilli. They are required to carry out practical consulting tasks with the help of Lilli. "In the McKinsey AI interview, you are expected to prompt the AI, review its output, and apply judgment to produce a clear and structured response. The focus is on collaboration and reasoning rather than technical AI expertise," CaseBasix said.

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An anonymous reader quotes a report from Network World: The global technology sector eliminated some 244,851 jobs in 2025, according to a report from RationalFX. The U.K.-based financial services company says the worldwide downsizing reflects how companies in 2025 restructured their operations to focus on efficiency, profitability, and AI-driven productivity. The RationalFX analysis, which examined layoffs reported by TrueUp, TechCrunch, and multiple state WARN databases, points to economic uncertainty, elevated interest rates, and accelerating AI and automation adoption as reasons that 2025 marked "another year of sustained downsizing following the post-pandemic correction that began in 2022." Companies indicated that AI and automation were among the most frequently cited drivers for layoffs in 2025. Some companies retrained employees when faced with the technology; many replaced roles entirely, RationalFX reports. "Tech sector layoffs in 2025 displaced hundreds of thousands of workers worldwide as companies accelerated structural resets rather than short-term cost corrections," said Alan Cohen, analyst at RationalFX, in a statement. "While macroeconomic pressures such as high interest rates, trade restrictions, and geopolitical uncertainty continued to weigh on business confidence, the dominant force behind last year's job cuts was the rapid adoption of automation and artificial intelligence." The analysis also uncovered that U.S.-headquartered technology companies were responsible for the majority of job losses, accounting for approximately 69.7% of all global tech layoffs. This resulted in more than 170,000 employees being cut across both domestic and offshore operations from U.S. tech companies. California spearheaded layoffs in the U.S. tech sector this year, with 73,499 job cuts accounting for roughly 43.08% of all tech layoffs in the country, according to the RationalFX report. The report also points out that Washington has seen 42,221 tech jobs cut since the start of the year, accounting for 24.74% of all U.S. tech layoffs. Intel contributed the single largest number of layoffs last year, reducing its headcount from 109,000 people at the end of 2024 to around 75,000 by the end of 2025. Other major U.S. tech companies with large-scale layoffs last year include Amazon (more than 20,000 jobs cut), Microsoft (approximately 19,215 layoffs), Verizon (15,000 employees), Accenture (11,000 employees), IBM (9,000 job cuts), and HP (6,000 roles).

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JPMorgan Chase's chief financial officer Jeremy Barnum pushed back hard on Tuesday against President Donald Trump's proposed 10% cap on credit card interest rates, calling the measure "very bad for consumers" and "very bad for the economy" during a call with reporters. The proposed one-year cap, which Trump has said he wants implemented starting January 20, sent banking stocks tumbling last week and prompted financial groups to mount a defense. Barnum said JPMorgan would have to "change the business significantly and cut back" if the cap takes effect, adding that he believes the policy would produce "the exact opposite consequence to what the administration wants." Wall Street analysts remain skeptical the proposal will survive, noting that only Congress can enact such a measure. The average credit card interest rate in November stood at 20.97%, according to Federal Reserve data. Financial industry groups have countered that a 10% cap would result in millions of American households and small businesses losing access to credit entirely. A banking industry body called the potential impact "devastating."

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European hiring momentum is cooling as slower growth and accelerating AI adoption make both employers and workers more cautious. DW.com reports: [Angelika Reich, leadership adviser at the executive recruitment firm Spencer Stuart] noted how Europe's labor market has "cooled down" and how "fewer job vacancies and a tougher economic climate naturally make employees more cautious about switching jobs." Despite remaining resilient, the 21-member eurozone's labor market is projected to grow more slowly this year, at 0.6% compared with 0.7% in 2025, according to the European Central Bank (ECB). Although that drop seems tiny, each 0.1 percentage point difference amounts to about 163,000 fewer new jobs being created. Just three years ago, the eurozone created some 2.76 million new jobs while growing at a robust rate of 1.7%. Migration has also played a major role in shaping Europe's labor supply, helping to ease acute worker shortages and support job growth in many countries. However, net migration is now stabilizing or falling. In Germany, more than one in three companies plans to cut jobs this year, according to the Cologne-based IW economic think tank. The Bank of France expects French unemployment to climb to 7.8%, while in the UK, two-thirds of economists questioned by The Times newspaper think unemployment could rise to as high as 5.5% from the current 5.1%. Unemployment in Poland, the European Union's growing economic powerhouse, is edging higher, reaching 5.6% in November compared to 5% a year earlier. Romania and the Czech Republic are also seeing similar upticks in joblessness. The softening of the labor market has prompted new terms like the Great Hesitation, where companies think twice about hiring and workers are cautious about quitting stressful jobs, and Career Cushioning, quietly preparing a backup plan in case of layoffs.

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Amazon "has submitted plans for a large-format store near Chicago that would be larger than a Walmart Supercenter," reports CNBC: As part of the plans, Amazon has proposed building a one-story, 229,000-square-foot building [on a 35-acre lot] in Orland Park, Illinois, that would offer a range of products, such as groceries, household essentials and general merchandise, the city said on Saturday. By comparison, Walmart's U.S. Supercenters typically average 179,000 square feet... The Orland Park Plan Commission approved Amazon's proposal on Tuesday, and it will now proceed to a vote from the full village board. That meeting is scheduled for January 19. In a statement cited by CNBC, an Amazon spokesperson called it "a new concept that we think customers will be excited about."

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